Purchases for High Value Pearls products are made exclusively through the official website.

  • We do not sell through informal direct communication on social media or other platforms.
  • Payments are made via the official website or upon delivery as stated in the advertisements.
  • Future sales and payment points may be introduced and will be announced via the official website and communication channels.
  • Payment is made in the official currencies listed on the website, and the total includes applicable taxes and fees.

Returns

1. Gold Jewelry

  • Ready-made gold jewelry that has been shipped cannot be returned or exchanged unless a manufacturing defect is proven.
  • Custom-made jewelry requires a minimum of 10 business days for production and cannot be returned during this time.
  • Refunds or exchanges may be requested for unjustified delays.

2. Natural Loose Pearls

  • We guarantee the pearls displayed are 100% natural. Pearls can be returned if verified by a certificate from the Bahrain Danat Center at the customer’s expense.
  • Pearls with pre-issued certificates cannot be returned.

3. Silver and Plated Jewelry

  • Jewelry can be returned if noticeable defects are reported within 12 hours of receipt.
  • Customers are responsible for spelling errors in custom engravings unless the error is from our side.

General

For support, contact our team with your order details and concerns.

Products must be returned in their original packaging.

Proof of purchase, including the purchase receipt and delivery time, is required.