{"id":27310,"date":"2024-11-18T12:01:00","date_gmt":"2024-11-18T09:01:00","guid":{"rendered":"https:\/\/hvpearl.com\/?page_id=27310"},"modified":"2024-11-25T18:01:10","modified_gmt":"2024-11-25T15:01:10","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/hvpearl.com\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1914db88a92b7c37fbf202e25eeee4ee\">Purchases for High Value Pearls products are made exclusively through the official website.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not sell through informal direct communication on social media or other platforms.<\/li>\n\n\n\n<li>Payments are made via the official website or upon delivery as stated in the advertisements.<\/li>\n\n\n\n<li>Future sales and payment points may be introduced and will be announced via the official website and communication channels.<\/li>\n\n\n\n<li>Payment is made in the official currencies listed on the website, and the total includes applicable taxes and fees.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Returns<\/strong><\/h4>\n\n\n\n<p><strong>1. Gold Jewelry<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ready-made gold jewelry that has been shipped cannot be returned or exchanged unless a manufacturing defect is proven.<\/li>\n\n\n\n<li>Custom-made jewelry requires a minimum of 10 business days for production and cannot be returned during this time.<\/li>\n\n\n\n<li>Refunds or exchanges may be requested for unjustified delays.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Natural Loose Pearls<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We guarantee the pearls displayed are 100% natural. Pearls can be returned if verified by a certificate from the Bahrain Danat Center at the customer&#8217;s expense.<\/li>\n\n\n\n<li>Pearls with pre-issued certificates cannot be returned.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Silver and Plated Jewelry<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jewelry can be returned if noticeable defects are reported within 12 hours of receipt.<\/li>\n\n\n\n<li>Customers are responsible for spelling errors in custom engravings unless the error is from our side.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>General<\/strong><\/h4>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-6200a895a0dd1cc532778c6a7a6a0b86\">For support, contact our team with your order details and concerns.<\/p>\n\n\n\n<p>Products must be returned in their original packaging.<\/p>\n\n\n\n<p>Proof of purchase, including the purchase receipt and delivery time, is required.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Purchases for High Value Pearls products are made exclusively through the official website. Returns 1. Gold Jewelry 2. Natural Loose<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-27310","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/pages\/27310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/comments?post=27310"}],"version-history":[{"count":5,"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/pages\/27310\/revisions"}],"predecessor-version":[{"id":27326,"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/pages\/27310\/revisions\/27326"}],"wp:attachment":[{"href":"https:\/\/hvpearl.com\/en\/wp-json\/wp\/v2\/media?parent=27310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}